pimentaCHAT has a vast and customizable permissions system. Most of the actions a user can make requires a certain permission so you can customize what users can do and see.

You can find the permission grid under Administration -> Permissions.

Permission changes are immediate and transparent. Users do not need to logout, login or refresh to change permissions.


A Role is a set of permissions that can be given to users. pimentaCHAT already comes with a set of default roles that can be edited. You can also create new roles for users.

When someone is registered in a pimentaCHAT server, it will normally receive the user. If the user is a bot or a guest from a livechat channel, it can receive different roles. Also the first user of a server always receives the role of admin.

Roles can have different scopes. Currently we have two scopes Global and Rooms. The permissions of the Global roles are valid for the whole server, while the Rooms roles only applies to individual channels, where a user have to be elected to that role in that channel.

An example of Global role would be an admin, that have permissions valid for the whole server, while a moderator that have a Rooms role would have permissions only in a channel that they were elected for that role.

Also, by default roles are shown as little tags on the side of a username on messages.

Default Roles

  • admin (Global) - Have access to all settings and administrator tools.
  • moderator (Rooms) - Have moderation permissions for a channel. Has to be elected by a channel owner.
  • owner (Rooms) - Have owner permissions for a channel. When a user creates a channel they become the owner of that channel. They can also elect more owners for that channel.
  • user (Global) - Normal user rights. Most users receive this role when registering.
  • bot (Global) - Special Role for bot users, with some permissions related to bot functionality.
  • leader (Rooms) - it doesn’t have any special permissions, but is used when setting a leader to a channel. Leaders appear on the header of a channel.
  • anonymous (Global) - unauthenticated users that access the server when the Allow Anonymous Read setting is activated.
  • guest (Global) - anonymous users that want to write and participate in channels when the Allow Anonymous Read and Allow Anonymous Write settings are activated.
  • livechat-agent (Global) - Agents of livechat. They can answer to livechat requests.
  • livechat-manager (Global) - Manager of livechat, they can manage agents and guest.
  • livechat-guest (Global) - Users coming from a livechat channel.

Permissions Available

Permission Purpose
access-mailer Permission to use the Mailer Tool. Accessible from Administration -> Mailer.
access-permissions Permission to create and edit roles and permissions. Accessible from Administration -> Permissions.
add-oauth-service Permission to manage different OAuth services and apps. Accessible from Administration -> OAuth Apps.
add-user-to-any-c-room Permission to add a user to a public channel.
add-user-to-any-p-room Permission to add a user to a private channel.
add-user-to-joined-room Permission to add a user to a joined channel.
archive-room Permission to archive a channel.
assign-admin-role Permission to promote user to Admin. Requires view-user-administration permission. Accessible from Administration -> Users.
auto-translate Permission to use the Auto Translate Tool. Accessible from Administration -> Message -> Auto Translate.
ban-user Permission to ban a user.
bulk-create-c Permission to bulk create public channels.
bulk-register-user Permission to bulk add users.
clean-channel-history Permission to prune a channel’s messages and/or files.
close-livechat-room Permission to close your own live chat channels.
close-others-livechat-room Permission to close others live chat channels .
create-c Permission to create public channels.
create-d Permission to start direct messages.
create-p Permission to create private groups.
create-user Permission to create new users. Accessible from Administration -> Users. Click the + sign found on the top right hand corner of the Users list to create a new user.
delete-c Permission to delete public channels.
delete-d Permission to delete direct messages.
delete-message Permission to delete a message within a channel. See deleting messages.
delete-p Permission to delete private channels.
delete-user Permission to delete users.
edit-message Permission to edit a message. See editing messages.
edit-other-user-active-status Permission to enable or disable other accounts. Accessible from Administration -> Users.
edit-other-user-info Permission to change other user’s name, username or email address. Accessible from Administration -> Users.
edit-other-user-password Permission to modify other user’s passwords. Requires edit-other-user-info permission. Accessible from Administration -> Users.
edit-privileged-setting Permission to edit privileged settings.
edit-room Permission to edit a room’s name, topic, type (private or public status) and status (active or archived).
edit-room-retention-policy Permission to edit’s a room’s retention policy.
force-delete-message Permission to forcefully delete messages, independent of any deletion blocking setting.
join-without-join-code Permission to bypass join codes when entering a channel with a join code set.
mail-messages Permission to use the “Mail Messages” tool in the channel actions menu.
manage-apps Permission to manage all apps. Accessible from Administration -> Apps.
manage-assets Permission to manage assets. Must also be admin Accessible from Administration -> Assets.
manage-emoji Permission to add custom emojis to the server. Accessible from Administration -> Custom Emoji.
manage-integrations Permission to manage all integrations. Accessible from Administration -> Integrations.
manage-oauth-apps Permission to manage OAuth apps. Accessible from Administration -> OAuth.
manage-own-integrations User can create and edit own integration - webhooks.
manage-sounds Permission to manage sounds. Accessible from Administration -> Custom Sounds.
mention-all Permission to mention everyone in a channel.
mute-user Permission to mute other users in the same channel.
pin-message Permission to pin a message in a channel.
post-readonly Permission to post messages on read only channels.
preview-c-room Permission to preview public channels.
remove-user Permission to remove users from channels.
run-import Permission to use the data importer tools. Must also be an admin. Accessible from Administration -> Import.
run-migration Permission to run migrations.
save-others-livechat-room-info Permission to add additional information to both the visitor and livechat rooms.
send-many-messages Permission to bypasses rate limit of 5 messages per second.
set-leader Permission to set leaders for channels
set-moderator Permission to set moderators for channels.
set-owner Permission to set other users as owner of a public channel.
set-react-when-readonly Permission to react to messages in only channels.
snippet-message Permission to create message snippets.
unarchive-room Permission to unarchive channels.
user-generate-access-token Permission to create authorization tokens for users.
view-broadcast-member-list Permission to view the list of users in a broadcast channel.
view-c-room Permission to view public channels.
view-d-room Permission to view direct messages. Does not affect ability to begin / start a direct message with another user.
view-full-other-user-info Permission to view full profile of other users including account creation date, last login, etc.
view-history Permission to view the channel history.
view-join-code Permission to view the join code of channels.
view-joined-room Permission to view current joined channels.
view-l-room Permission to view live chat channel.
view-livechat-manager Permission to view other livechat managers.
view-livechat-rooms Permission to view list of live chat channels.
view-logs Permission to view logs. Accessible from Administration -> View Logs.
view-other-user-channels Permission to manage channels on the admin screen.
view-outside-room Permission to find new channels and users. Users without this permission wont see channels that they are not part of when searching using the spotlight.
view-p-room Permission to view private channels.
view-privileged-setting Permission to view privileged settings.
view-room-administration Enables Administration -> Channels module. Enables Permission to view public, private and direct message statistics. Does not include the permission to view conversations or archives.
view-statistics Enables Administration -> Info module. Enables the permission to view system statistics such as number of users logged in, number of rooms, operating system information.
view-user-administration Enables Administration -> Users module. Only includes partial, read-only list view of other user accounts currently logged into the system. No user account information is accessible with this permission. Add view-full-other-user-info to see complete list of other users via the Administration -> Users.